Delete your PitStop account
How to request deletion
- Send an email to hello@gracenetworks.site with the subject Delete my PitStop account.
- Include the name and phone number you used in the app (and, if you are a driver, the email address you sign in with) so we can find your account.
- We will confirm the request and delete your data within 30 days.
What is deleted
- Your profile: name, phone number and, for drivers, your email and sign-in account.
- Your location data, including a driver's last known location.
- Photos you uploaded (tyre photos and proof photos).
- Your bookings and device notification token.
What may be kept
- Basic booking and subscription records that we must keep for accounting, tax or legal reasons, for up to 6 years.
- Subscription payments are handled by Google Play. To cancel a subscription, use Google Play > Payments and subscriptions > Subscriptions. Deleting your account does not cancel it automatically.
Delete some data only
If you only want some of your data removed (for example, your photos) without closing your account, email us at the address above and say what you want deleted.
See also our PitStop Privacy Policy.