Delete it from inside the app
This is the fastest way, and your account is removed as soon as you confirm.
- Open Dude and go to Settings.
- Tap Account & security.
- Tap Delete account.
- Read the summary, tick I understand this can't be undone, then tap Delete my account.
If Dude asks you to sign in again first, sign out, sign back in, and repeat the steps straight away. This is a security check to make sure it's really you.
Can't open the app? Ask us to do it
If you can't sign in or have uninstalled Dude, email us from the email address you signed up with, or tell us the phone number on the account. We may ask you to confirm it's really you before we delete anything. We complete deletion requests within 30 days.
Request Dude account deletionWhat is deleted
| Data | What happens |
|---|---|
| Profile and sign-in | Your name, photo, About text and account sign-in (phone number or email) are permanently erased. |
| One-to-one chats | Deleted with all the messages and shared media they contain, for everyone in the chat. |
| Status updates | Your statuses and the media attached to them are deleted. |
| Groups | You are removed from every group's member list. |
| Sessions | You are signed out on all your devices. |
What is kept, and for how long
| Data | Why and for how long |
|---|---|
| Messages you sent in group chats | They stay visible to the other members because they are part of a shared conversation. |
| Copies we may be legally required to keep | Only where the law requires it, and only for as long as it does. |
Deletion can't be undone. We can't restore an account, its chats or its media after it has been deleted. If you only want to remove some messages, delete them inside the chat instead.
More information
Read how Dude handles your data in the Dude Privacy Policy. For any question about your data, write to hello@gracenetworks.site.